Employee Experience

Analytics to Drive HR Decisions
Reduce turnover and increase employee engagement with our Employee Experience metrics. Gain actionable insights and implement effective policies to attract and retain top talent, enhancing organizational well-being.
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Comprehensive Measurements to Retain Your Talent

Through our Employee Experience program, assess your employees’ engagement levels, satisfaction with leadership, team dynamics, and the company. Identify pain points and improve key indicators of their experience and well-being.

Transform your company culture!
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How Do We Do It?

Awareness
Diagnosis
Data Analysis
Designing New Experiences

Awareness

Engage Leaders in Employee Experience Initiatives
Our process starts with awareness. We collaborate closely with organizational leaders to conduct interactive workshops emphasizing the importance of implementing Employee Experience programs. These workshops educate and inspire leaders to champion change within the company. As a result, you'll see a notable increase in employee participation in surveys and higher commitment to wellness initiatives.
Workshop Features:
  • Up to 25 leaders and organizational stakeholders invested in building outstanding experiences.
  • Two-hour sessions, recorded and packed with actionable insights for the HR team.
Benefits:
  • Increased participation in surveys and programs.
  • Stronger leader commitment to team wellness.
  • Greater awareness of the importance of Employee Experience.

Diagnosis

Measure Key Satisfaction and Experience Indicators
Our tailored measurement approach ensures that every survey aligns with your company’s unique culture and challenges. We assess critical metrics like workplace climate and engagement while exploring specific aspects of your employee value proposition to understand the employee experience.
Survey Features:
  • Customized and concise pulse surveys.
  • Measurement of satisfaction with the company, team, and leadership.
  • Identify potential turnover risks in the short, medium, and long term.
Benefits:
  • Accurate and relevant data for decision-making.
  • Surveys that reflect the reality of your organization.

Data Analysis

Uncover Key Insights into Your Employees’ Experience
We analyze the data thoroughly, comparing it with industry benchmarks to provide relevant context. Results are segmented by departments or other significant variables to identify patterns and trends. With this, we develop hypotheses and provide actionable recommendations for continuous improvement.
Process:
  • Data collection and benchmarking.
  • Group-specific segmentation and analysis.
  • Development of improvement-focused hypotheses.
Benefits:
  • Identification of key opportunity areas.
  • Data-driven recommendations for leaders and managers.

Designing New Experiences

Co-create Memorable Employee Experiences
The final stage focuses on innovation. Using methodologies like Design Thinking and Google Design Sprint, we organize collaborative workshops to design impactful solutions that improve employee experiences. These prototypes are refined and aligned with your organizational goals, addressing areas like recruitment, onboarding, training, performance reviews, workplace climate, internal communication, and more. Aplicable a procesos de selección, onboarding, capacitación, revisión de desempeño, acciones de clima y cultura, comunicación interna, ¡y mucho más!
Methodology:
  • Define the key challenges to address
  • Brainstorm creative, practical solutions.
  • Prototype and test with pilot groups.
Benefits:
  • Employee-centered innovation.
  • Solutions co-created with your team.
  • Continuous improvement in employee experience.

Employee Experience Metrics We Track:

e-NPS (Employee Net Promoter Score)

Understand your employees' likelihood of recommending your company, identifying Promoters, Passives, and Detractors.

Dominant Sentiment

Discover the prevailing emotions among employees, enabling effective management and preventive actions

Intent to Stay

Gauge your employees’ future plans within the company to develop targeted retention strategies.

Additional Variables We Measure:

  • Satisfaction
  • Diversity & Inclusion
  • Engagement
  • Burnout Risk
  • Health & Well-being
  • Leadership
  • Perceived Effort
  • Tailor your survey to your business and goals!

Build Your Employees’ Journey Map

Identify Pain Points and Opportunities. The Employee Journey Map gives a comprehensive view of your employees’ needs and how well the company addresses them.
  • Define key touchpoints such as feedback, internal communication, leadership, compensation, and benefits.
  • Filter data by department, tenure, or eNPS position to make informed decisions.

Why Invest in Employee Experience?

Boost Productivity by 25%

Valued and engaged employees are significantly more productive. Employee Experience programs create environments where employees excel.

Enhance Workplace Climate by 30%

A healthy workplace culture improves motivation, respect, and alignment with company goals.

Reduce Turnover by up to 50%

Lower turnover rates by improving employee satisfaction and retaining key talent.

Attract 58% More Qualified Candidates

Strong Employee Experience programs position your company as an employer of choice, making talent acquisition easier and more effective.

Foster Innovation with 25% More Projects

Create an environment where innovative ideas are encouraged, driving competitiveness and growth.

Improve Customer Satisfaction by 25%

Happy employees deliver better customer service, strengthening loyalty and retention.

Source: Gallup, Harvard Business Review, Forbes, Bersin by Deloitte, SHRM.

Free Employee Experience Mentorship

Want to discuss your team’s needs with an expert?​

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FAQs

Our Team of Specialists is Here to Help You​

Marlene Pruvost

Operations Manager​

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How often should we measure Employee Experience metrics?

We recommend updating metrics 2–4 times per year, depending on your company’s needs.
Key EX metrics and employee journey mapping can be completed in 4–6 weeks, with timelines adjusted based on client requirements.
Yes, upon request, we can provide guidance on implementing and designing action plans.
Clients have unlimited access to all materials, including survey designs, data, responses, reports, and dashboards.
Absolutely. We prioritize confidentiality and can sign an NDA if required.
Let’s Work Together!
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If you have any questions, feel free to reach out to us!

Collaborating With

Our Services

IT Recruitment Solutions

Your Growth Partner

HR Management Advisory

Optimazing HR processes

Training and Development

Empowering Talent

Staff Recruitment

Finding A-class talent

Outsourcing

Fortering your business

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